Contact JPEGMinify

Questions about in-browser JPEG compression? Need support, found a bug, or want to request a feature? Send us a message—most replies within 1–2 business days.

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Contact FAQs

How quickly will I get a response?

We aim to reply within 24–48 hours. For technical issues, please include your browser (e.g., Chrome 128), operating system (e.g., Windows 11 or macOS 14), and clear steps to reproduce the problem. Screenshots or short screen recordings help us diagnose faster and reduce back-and-forth.

Can I request a new feature?

Yes. Tell us what you’re trying to achieve, why it matters, and any constraints (file sizes, workflow, team). Concrete examples help us assess feasibility, estimate effort, and prioritize. We group similar requests and may reach out for early testing when a prototype is ready.

How does JPEGMinify protect my privacy when I contact support?

We use your contact details only to respond to your inquiry. We don’t sell or share personal data with third parties. JPEGMinify runs entirely in your browser, so your images are never uploaded or stored on our servers. This keeps both your files and your personal information private.